NPR: Risk Is Low And Business Is Booming In The Malware Market

On a recent day at a crowded Starbucks in downtown San Francisco, Tom Pageler powers up his laptop and takes me online shopping — with a twist.


Pageler is not one of the cybercriminals. He’s a former Secret Service agent who studied them and is now in the private sector, with a Bay Area company called DocuSign.

He takes me to the anonymous Tor network, to a website that requires a login. He doesn’t want to reveal the name of the site because he doesn’t want to tip off anyone. Being a trusted user on a criminal website takes work. It’s a lot like eBay; you have to visit, buy and sell regularly, and get rated and reviewed by your peers.

“When they transact with you, no one’s getting arrested, no one’s getting burned,” Pageler says. “So every time you make a transaction on the underground, you’re just building your street cred.”


Risk Is Low And Business Is Booming In The Malware Market : All Tech Considered : NPR.

Communications of the ACM: A New Era for Signatures

An e-signature is simply the electronic equivalent of your original handwritten signature—a way to show that you have approved the contents of a document. “Some people think it’s a digitized signature, but that’s actually kind of dangerous,” explains Tom Gonser, founder and chief strategy officer of DocuSign, a market leader. The most obvious danger: once a signature is stored as a JPEG image, it becomes easy for the wrong person to copy and paste it into a different document.

Digitized signatures pose other problems, too, as Gonser demonstrates with a prank he sometimes pulls: email him a non-disclosure agreement as a PDF file, and he’ll make harmless edits to the document and insert a signature that may or may not look like his real John Hancock. Since most people don’t bother to look over e-mailed agreements for stealthy changes, nor do they typically have the signer’s real signature for comparison, they open themselves to the risk of fraud. That’s why, even more than a decade after the E-Sign Act of 2000laid the legal groundwork for electronic signatures, high-stakes contracts by and large have continued to be signed on paper with an original, “wet” signature.

A New Era for Signatures | News | Communications of the ACM.

Imaging Technology Online – The Immediate Impact of the Physician Payment Sunshine Act

Going forward, manufacturers of medical devices, pharmaceuticals or medical supplies will be required to report payments/incentives made to physicians and teaching hospitals. Physicians’ ownerships and investment interests must also be identified and reported. Those reports are to be submitted electronically to the Secretary of the Department of Health and Human Services (HHS) on an annual basis, the first of which is due by March 31, 2014. The aggregated reports will be searchable via an online public record.

As a result, the industry has been trying to identify best practices in aiming their processes and technologies for what is finally a confirmed, albeit ambiguous, target.

via The Immediate Impact of the Physician Payment Sunshine Act | ITN Online.

50% of Companies Want to Improve Sales Effectiveness

More than 50 percent of businesses want to increase their sales effectiveness – so much so that it tops the list as one of their primary objectives for 2013, according to a recent Sales Performance Optimization study by sales research firm and consultancy CSO Insights that was commissioned by e-signature solution company DocuSign.

50% of Companies Want to Improve Sales Effectiveness

Inside The Interview – DocuSign Plans to Hire 250 People This Year. Will You Be One Of Them? | Inside the Interview

Mike Dinsdale, CFO of Docusign– the global standard for electronic signature—was kind enough to appear on Inside the Interview to share his interview advice with potential job seekers.  You may not be a candidate for a position within DocuSign specifically, but if you’re starting to consider other opportunities, and seriously want to distinguish yourself from other job applicants and candidates, listen carefully to Mike’s interview tips and advice.

DocuSign Plans to Hire 250 People This Year. Will You Be One Of Them? | Inside the Interview.

SF Chronicle – DocuSign corners the e-signature market

San Francisco’s DocuSign accounts for about two-thirds of the e-signature market. It has served 25 million people – the number doubled in the past year – who have e-signed more than 200 million documents in 188 countries. It adds 60,000 users every weekday.

A hallway in its Financial District offices showcases logos of some customers: American Express, BP, Costco, Century 21, Dole, eBay, Intel, Sears, Starbucks, Yahoo.

Founded in Seattle in 2003 by Tom Gonser – now its chief strategy officer – DocuSign has 315 employees. It’s backed by $122 million in venture capital from such firms as Kleiner PerkinsAccel Partners, Google Ventures and Comcast Ventures.

The Chronicle spoke with Gonser, 49, about how he’s working to help people and businesses go paperless – and make the fax machine obsolete.

DocuSign corners the e-signature market – SFGate